About You:
You’re highly organized, proactive, and enjoy being the person who helps keep everything running smoothly behind the scenes. You thrive in a fast-paced, creative environment and enjoy balancing organization, people support, and day-to-day coordination. You’re detail-oriented, adaptable, solution-driven, and bring a warm, professional energy to your work.
You enjoy creating structure within moving pieces, supporting a team, and being someone others can rely on. Whether coordinating onboarding tasks, helping manage office operations, supporting leadership, or assisting with administrative processes, you approach your work with positivity, follow-through, and a collaborative mindset. If you’re looking for an opportunity to grow within a creative and team-oriented company while gaining hands-on experience across HR, operations, and business administration, we’d love to hear from you.
Key Responsibilities / Position Summary
This role reports directly to the Managing Director and supports office operations, HR coordination, administrative organization, and day-to-day team support across the company.
Office Operations & Administrative Support
- Support the daily operations and administrative functions of the office
- Maintain organization across company systems, files, shared drives, and internal documents
- Coordinate office supplies, deliveries, mail, and vendor communication
- Assist with scheduling meetings, team coordination, and internal calendars
- Help maintain a polished, organized, and welcoming office environment
- Support leadership with administrative projects, follow-ups, and operational tasks
- Assist with organizing internal processes and improving workflow efficiencies
HR & Employee Coordination
- Support onboarding coordination for new hires, including paperwork, scheduling, and employee communication
- Coordinate background check logistics and onboarding tasks through company systems
- Assist with maintaining organized employee records and HR documentation
- Support employee communication regarding benefits, payroll, PTO, and general administrative questions
- Assist with employee celebrations, culture initiatives, and internal team events
- Help coordinate timecard reminders and administrative follow-up as needed
- Maintain confidentiality when handling sensitive employee information
Accounts Receivable & Team Support
- Assist with invoice tracking, administrative payment follow-up, and maintaining organized records
- Coordinate internally regarding outstanding balances and payment updates
- Support preparation of administrative documents, forms, and client-facing materials
- Assist with operational follow-up related to project timelines, staging renewals, and scheduling coordination
- Provide general team support across departments as business needs evolve
- Responsibilities and duties may evolve based on business needs and company growth
Skills and Qualifications
- 1–3 years of administrative, office coordination, hospitality, customer service, or related experience preferred
- Strong organizational skills with the ability to manage multiple priorities and deadlines in a fast-paced environment
- Professional written and verbal communication skills
- High attention to detail and strong follow-through
- Positive, collaborative, and solution-oriented mindset
- Ability to handle confidential information with professionalism and discretion ● Proficiency in Google Workspace (Docs, Sheets, Slides)
- Experience with HR systems, payroll platforms, QuickBooks, or project management tools is a plus but not required
- Interest in operations, HR, administration, and business coordination with a desire to grow professionally
Work Environment & Benefits
- This is a full-time, on-site role based in our San Francisco office.
- Typically scheduled hours are Monday–Friday, approximately 9:00 AM–5:30 PM. Weekly hours will range between 32–40 depending on workload and business needs. Occasional overtime may be required.
- Compensation: $32.00 – $36.00 per hour, based on experience.
- FLSA Classification: Non-Exempt / Full-Time 32–40 hours a week depending on workload and seasonality. Overtime may be required on occasion.
Benefits Include:
- Health Coverage: Comprehensive medical, dental, vision, and life insurance
- Retirement Savings: Access to a SIMPLE IRA plan with a company match of up to 3% of your salary
- Student Loan Support: Student loan repayment assistance available for qualifying employees
- Paid Time Off: Generous paid vacation days and company holidays to support work-life balance
- Volunteer Time Off (VTO): Paid volunteer hours each year to give back to the community and support causes you care about
- Collaborative Culture: Join a positive, design-driven team that values collaboration, accountability, and professional growth
- Growth Opportunity: Opportunity to gain hands-on experience across HR, operations, and business administration within a growing company
Equal Opportunity Employer
We are proud to be an equal opportunity employer committed to a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender identity, sexual orientation, age, disability, or any other protected status. We comply fully with California and San Francisco labor and employment laws, including the San Francisco Fair Chance Ordinance and the California Equal Pay Act.
